Last updated: September 2026
60-Day Money-Back Guarantee
Every BrainLive order is covered by a 60-day money-back guarantee from the date of purchase. If, after at least 30 days of consistent use, you are not completely satisfied, contact our support team for full refund guidance.
How To Request A Refund
Reach out through our contact page or email [email protected] with your order details. Our support team will guide you through the return and refund process.
Processing Time
Refunds are typically processed within a reasonable timeframe after a return is confirmed, back to your original payment method.
Questions
If you have any questions about our refund policy, please contact support before placing your order.